Fees and rebates

Medicare Benefit Scheme:

Our mental health services, including online psychologists, may be eligible for a rebate from Medicare if you meet the necessary criteria. To determine if you qualify for this rebate, please consult a GP, paediatrician, or psychiatrist. Typically, up to 10 appointments are available per calendar year, with additional appointments available in specific circumstances, such as for bushfire-affected individuals or aged care residents. To help us support your telehealth psychologist appointment rebate claim, please scan and send your referral letter and Mental Health Care Plan when booking an appointment. For more information on eligibility and the rebate process, please visit our FAQ section.


At Inner Psych, we understand that seeking mental health support can be a daunting process, and we strive to make it as accessible as possible for our clients. All of our highly qualified online psychologists have a Medicare provider number, which enables you to claim a rebate from Medicare for eligible services. You can use the invoice provided by us, and log on to the Medicare website, to easily claim your rebate, which will be deposited directly into your nominated bank account. Alternatively, we offer a convenient service where we can process the claim on your behalf using Power Diary, with the money appearing in your account within 2-5 business days. We want you to focus on your wellbeing and let us handle the rest. Contact us today to book an appointment with one of our experienced telehealth psychologists.


At our telehealth psychology practice, Inner Psych, we understand that taking care of your mental health is important. That’s why we offer telehealth psychology services with our experienced and qualified team of online psychologists. Many private health insurance plans provide coverage for mental health services, and we provide you with a tax receipt that contains all the necessary information to make a claim if you meet their eligibility criteria. Please note that private health insurance cannot be used in conjunction with a Medicare rebate. For more information on private health insurance coverage, please refer to our FAQ section.

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Cancellation or Non Attendance:

At Inner Psych, we understand that life can be unpredictable, and you may need to cancel your telehealth psychologist appointment. We kindly request that you provide us with at least 24 hours’ notice if you are unable to attend your online therapy session. By doing so, we can offer the available time to someone else on our waitlist and help our online psychologists plan their day. In case you fail to provide sufficient notice, a $60 cancellation fee will apply. In the event of a no-show, the full cost of the session will be charged.

We value our clients’ time and want to ensure that we can offer our services to as many people as possible. We appreciate your cooperation in helping us maintain our schedule. Please note that if our staff members notice a pattern of repeated cancellations or no-shows without adequate reasoning or evidence, the no show cancellation fee will apply.

As one of the leading telehealth psychologists in Australia, we strive to provide a reliable and convenient service that meets our clients’ needs. Contact us today to schedule an appointment with our skilled online psychologists who are available for therapy sessions via Telehealth.

Pricing and Payment

Are you looking for an online psychologist in Australia? Contact Inner Psych for information on pricing for our telehealth psychology services in Australia. Our fees for online psychology sessions may range from $135 to $225 depending on the length of the session and the level of the online psychologist. If you’re eligible for a Medicare rebate, please note that the rebate amount is subject to change without prior notice and may vary depending on specific circumstances. Check the Medicare website or helpline for the most up-to-date information. We understand that everyone’s financial situation is unique, and we’re here to help. If you’re facing financial hardship, please get in touch with us to discuss a solution. Our friendly staff is always available to answer your questions via phone or email. Choose Inner Psych for high-quality telehealth psychologists in Australia.

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