Our mental health services may attract a rebate from medicare if you meet the necessary eligibility criteria. To understand if you qualify for this rebate you will need to discuss with a GP, paediatrician or psychiatrist. Typically up to 20 appointments are available per calendar year with additional appointments being available in specific circumstances (for example for bushfire affected persons or aged care residents). To assist us in best supporting you claim this rebate we ask you scan the referral letter along with a copy of your Mental Health Care Plan when booking an appointment. For more information please refer to our FAQ section.
All of our psychologists have a medicare provider number. We will provide you with the number and invoice of the service which you can use to claim your rebate using the medicare website. The rebated amount will be deposited directly into your bank account.
Many private health insurance plans provide a level of coverage for mental health services. We provide you with a tax receipt containing all the necessary information to make a claim to your private health insurance company if you meet their eligibility criteria. Private health insurance cannot be used in conjunction with a medicare rebate
“Our psychocologists are in high demand and we would appreciate you giving us a minimum of 24 hours notice if you are unable to attend an appointment. This allows us to offer the available time to someone else waiting for an appointment and for our psychologists to plan their day. If you are unable to give us 24 hours notice a $60 cancellation fee will be given.
**If any of the staff members feel there have been repeated events of the individual not giving enough notice or failing to provide evidence/ reasoning for non attendance the fee will still apply.
Contact us for price information. The price may range from $175 - $225 due to the length of session and the level of psychologist.
** Please note that prices may vary due to specific circumstances or if you are facing a time of financial hardship. If this is the case, please contact us to discuss a solution. Feel free to call us anytime or contact us via email if you have questions. Our lovely staff are always at your service.
Feel free to call us anytime or contact us via email if you have questions. Our lovely staff is always available at your service.
** The medicare rebate price is an indication only and may change without prior warning. This value may also vary depending on specific circumstances. The most up to date information can be found on the medicare website or via the medicare helpline.